Privacy Policy

Purpose of this privacy policy

This policy intends to let you know:

• What data we collect
• Why we collect data
• How data is collected, stored and secured
• How data is used
• How long data is retained
• Your rights with regard to data collected
• How to complain or report an issue

What personal information will be collected

While using our websites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Usage data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

The categories of data that will be collected are: Contact details Personal information: name, date of birth, gender, location, marital status etc. Login credentials Card details/payment information Private records: health, financial, criminal  Purchase orders of products and/or services Website/app usage data and user preferences: marketing cookies etc. Information obtained or transactions conducted by third parties (e.g. payment made through PayPal/Stripe etc.)

How will the information be collected?

The data and information will be collected both directly and indirectly through/by the following: → List the various sources (both direct and indirect) i.e. given by user, commercial partners, third party agencies etc.

How will the information be used (including shared/disclosed)?

We collect this data for the following reasons:  Consent Contractual obligation Legal obligation Key interest Public interest/task Legitimate interest Etc. The legal grounds for us collecting this data are [insert all relevant and applicable law] The information will or can be shared with [list all the persons, companies, agencies etc.] 

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You. For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us. With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. With Your consent: We may disclose Your personal information for any other purpose with Your consent.  

How will the data be stored and secured (including security practices)?

The data will be stored at [insert location] and my/our security practices are [list detail].  Changes to and retention of the data You are able to make changes to your data by [provide action and/or contact details] and should do so in the following circumstances [list e.g. legal change in name or address/phone number]. Your data will be retained for [X years]. On expiration of that date, your data will [explain what will happen including how it will be deleted].

  User’s rights including the right to object or withdrawal of consent Your consent to our usage of your data can be withdrawn at any time. To do this, you must [insert details of how the user can withdraw consent including any contact details]. Under UK data protection laws users have the following rights:  The right to be informed about the processing of personal information; The right to have personal information corrected if it is inaccurate and to have incomplete personal information completed; The right to object to processing of personal information; The right to restrict processing of personal information; The right to have personal information erased; The right to request access to personal information and how it’s processed; The right to move, copy or transfer personal information; and Rights in relation to automated decision making which has a legal effect or otherwise significantly affects the user. The above rights cannot be exercised in all circumstances and therefore not all requests will be approved by us. Any responses received will outline which rights apply (or don’t) and whether we will comply with the request or not and the reasons why. 

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

How long will data be retained

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Opting out of communications

You have the right to opt-out of marketing and other non-essential communications. To do this, you must [set out the way in which they can do that including providing the relevant contact details if applicable].   

Delete personal data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Right of complaint

You have the right to complain to the Information Commissioner’s Office which enforces data protection laws: www.ico.org.uk.

→ [If you have a Data Protection Officer or such like, then also provide the contact details here].   

Information regarding international data transfer

When information is to be transferred outside the UK or European Economic Area (EEA) then [explain what happens and why this is done].  We have the following safeguards in place to protect your data [list e.g. contractual agreements/legal arrangements, or if any exemptions from having such safeguards apply].  

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Cookie policy

Cookies are small pieces of text sent to your browser by our site. It helps us remember information about your visit, which can help and improve your experience of our website/app.  We use them for [list i.e. analyse website traffic, enable features, personalised content, purchases and order information].  The data collected by our cookies includes/does not include: [           ] Disabling cookies: Give the option to accept/reject and select preferences and explain under each of the following sections what the purpose of each cookie is: Required/Strictly necessary cookies Functional cookies Analytical cookies Preferences cookies Advertising cookies Third party cookies and links to other websites

Links to other websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to the notice/policy

We reserve the right to make changes to this notice/template at any time to reflect updates to the law or changes to our data collection and security practices. We recommend that you review it regularly for your own knowledge and benefit.

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, You can contact us:

By visiting this page on our website: CONTACTURL